Delivery & Returns
STANDARD DELIVERY
All packages travel via DPD Delivery or Royal Mail, depending on the order.
We are not responsible for the delays of third-party services, such as DPD and/or Royal Mail.
At our checkout page, you’ll be prompted to fill out your email address before proceeding to delivery. Once completed, you’ll be able to select your delivery option.
RETURNS & REFUNDS
ou may report an order to us if it is an unsatisfactory condition, be it opened, broken, torn or wrongly measured.
We do not accept returned goods, but suggest they be disposed of once evidence of their unsatisfactory elements has been taken.
If you would like a refund, please contact us via email to discuss an arrange terms: adam@theaussiesmoker.co.uk
We are happy to try and resolve any problems you may encounter. Please do not hesitate to contact us.
